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Tuesday, September 15, 2009

Selling a House = NO FUN AT ALL!!

===NOTE THIS WAS WRITTEN ABOUT A MONTH AGO (i've calmed myself since then)===

To say I'm exhausted is an understatement!! I can't even comprehend what has happened to us in the last month. All I know is that I need to somehow try and find peace about it or I'll seriously loose it!!
Our house has been on the market since April 1st. We have known we wanted to sell and find a 4 bedroom for a few years, but finally decided to jump on trying to sell while the interest rates were so low. We received a full price offer within 3 weeks and were thrilled beyond belief!! Then 5 days later, they backed out, and because of some silly clause in the contract we did not get to keep their earnest money either. We quickly put it back on the market, but it sat for the next two months with hardly a showing. Finally, we knew we needed to pull it off the market and try and sell it FSBO in order to drop the price quite a bit. The DAY I took it off the market a man knocked on my door wanting information about the house for his brother who wanted to move to the neighborhood from Anchorage. God had truly answered our prayers!! The brother and his wife came out the following night and looked at the house...they seemed very interested and told me they would get back to me. A week later they called to say they'd like to make an offer on the house. Everything seemed great, until I got a random phone call the next day from a real estate agent saying she had an offer to submit for my home. Confused, I called the couple to find out if it was them or if not to tell them that another offer was coming in. Apparently, while the couple was getting their financing from the lender and agent just "happened" to be there and convinced them they desperately needed to be represented since it's dangerous to not have a real estate agent. GIVE ME A BREAK!! But the buyer assured me they would be paying her commissions. Whatever I thought.....little did I know what I was getting myself into~ I received a phone call from the agent wanting to submit the offer.....she explained right away that she was going to ask me to pay half of the commissions.....I immediately stopped her and told that wouldn't be happening.....she was not happy.....and to make a long story short has been all about "HER commission" since that moment!!! Move forward a few weeks and we now find out our appraisal was coming in $20,000 low!! WHAT??? After much emotion, panicking, and screaming, we were able to get the appraisal back up, but it was still $8500 low. We new this for a few days, so we had settled and were prepared to have to lower our price to appraisal price. But, the agent, who so desperately wanted this deal to fall through so she could sell them another house with more commission was going to surprise the hell out of us a week before closing!! She sent me an email (no phone call just email) that the buyers were terminating the agreement because the appraisal was low.....WTF??? (pardon my acronyms) Why the hell would they do that, since it benefits them to have the appraisal come in lower? I immediately called the agent begging for an explanation, since we had literally talked two days prior knowing it was coming in low and she told me the buyers were hoping that we would come down in price and still sell (well obviously we would have too!!). She gave no explanation other than "the value just isn't there, sorry your appraisal came in low".......furious that she could give me no valid explanation I suddenly remembered her comment that she could always show them another house and sell it making full commission which she'd love to be getting??? I knew exactly what she was doing.....screwing us and lying to the buyers so she could sell them a different house. What a nightmare!!! I called her broker the next morning to share my disbelief in how unprofessional this agent had been since the beginning. He agreed and was very apologetic that we had been through so much. But, we knew there was nothing that could be done at this point.....whatever she had said about us or the house was done and the buyers wanted to move on. We (well I) cried and screamed for two days and then finally knew we too had to move on. I was heartbroken, but knew that God would take care of us always no matter what home we were in.
Then low and behold two days later my phone rings and it's the agent.....apparently after showing the buyers 10 different homes they decide they want to stick with ours. The offer of course was lower than we expected and yet they still wanted to close on time (on Thursday and it was Friday night I received the call), so less than a week. We quickly decided that we needed to just go ahead and sell this house. Corey was leaving on a business trip on Tuesday so we had to bust our butts off Sat, Sun, and Monday to get as much done as we could. Most of the heavy items were moved out by Monday and the clothes and small things were left for me to finish. Thankfully, my parents were there to help (I have no idea what I would have done without them!!) and we literally pushed until literal exhaustion had set in to get moved out by Thursday, our closing day. Low and behold on Wed I get a call from the title company that we will not be able to close on Thursday since the lender is not ready. Surprise, Surprise...not only did we have to deal with the agent from hell, but they just so happened to have the lender from hell who I called on almost a daily basis to keep on track. She always assured me that when "she" did things they got done on time........YEAH RIGHT, now look where we were.....late on closing with no date in sight? Friday turned into Monday, then a screaming match on how poor customer service was turned into Wed, and finally Thursday!! All while, Corey and I are still paying the mortgage, utilities, etc and get punished for the lender's inadequacy!!
The sad things about this whole deal is that the buyers are good people, nice people, people that if these two woman had never been involved would have been awesome to work with.....but instead I get the nightmare from hell, because two woman "best friends at that" were conspiring together to get the most commission they can possibly get and screw the screaming crazy lady (AKA ME) as much as they could.
I've now come to the conclusion that God led us on this bumpy path to reassure that He is in control and that I need to release my control and find peace and comfort knowing that ultimately He will take care of us. That's hard to do, especially when I LOVE being the screaming, raging, crazy lady who expects nothing but the best in customer service!! I'm a little nuts in that department what can I say?
Bottom line and moral to this story.....don't ever use Anchorage Realtor A****a G**b**n and also stay away from Bank of America/Country Wide Mortgage!!!

2 comments:

Sarafina said...

WOW!!! That is quite a story. That is terrible... but you sold your house, that is wonderful. What are you going to do now. Where are you looking to buy? I love the valley. I wish that we could live out there. But alas I never shall. Not with Peter working for Ak Airlines. But I can't complain. He has a good job, we have a beautiful growing family of 6 now, a warm home close to work, church, & school. We are so blessed. God finds a way to bless & humble me everyday.
Love ~ the Osborn Family,
Sara, Peter, Jolee, Ethan, Logan, & Kylee*

Lyneya said...

I feel for you. I hope it's going better now. We just finished the other side of the process and it was also stressful. We never had any doubt about the house we wanted but the previous owners were a very young couple who got in over their heads trying to flip a house so their bank had to be involved. We made it very clear we wanted the house but for months we weren't sure if the bank was going to let us buy it or they were going to back out on the sale and just forclose on the house leaving us and the young couple high and dry. Thankfully it worked out and they got out of a bad situation w/o a forclosure on thier record and we got a house in need of a little love to keep us busy for years to come.